Personalizing On-the-Job Training (OJT) for Effective Outcomes-Contribution of mPowerO in Upskilling the Frontline Workforce

Components of the Learning Ecosystem

Characteristics of the Learning Ecosystem

Contribution of mPowerO to Problem Statement of Robotex India

Problem Resolution from mPowerO to Robotex India

mpowero Case Studies of Robotex India

Personalization is EVERYWHERE:

– It is the Key for business organizations to become successful

– It acts as a secret ingredient/recipe for an Organizations’ growth

– It attracts prospective buyers to a platform and propels buyers to become prospective customers to the business by enabling sales

Similarly, Personalized learning assists to attract the employees and level-up on-the-job learning experiences in the Training/L&D Sector. Employees tend to engage with the learning platform more often when individual preferences and unique requirements are given importance.

Personalized learning is a learner-centric approach that tailors learning to individual employees’ needs, abilities, and skill gaps that’s relevant to each employee, than it’s traditional counterpart one-size-fits-all approach, where everything from courses to assessments is extremely generic due to the focus on mass learners.

Personalized Training is very crucial for OJT training as it is a great way to save time and motivate employees to learn on the job by giving information they need for skill development, thus enabling employees to make utilize of their useful time in consuming related content than engaging with the content that is not aligned with their interests or career aspirations.

How to Personalize OJT Training:

 A) Identify required skills for each role and find out the gaps (to fill them):

Skill development is a major focus during OJT training and hence to personalize the skilling journey, it is imperative to identify the right skills for each role, so as to leverage the same, from each employee.

–  Create a skilled catalog where skills for each role in the organization are listed in detail

–  Assess the current skill level of each employee

–  Find out which skills are currently missing

This catalog and skill gap assessment can assist to offer personalized experiences by curating/creating content around the specific skills that the employee/s needs to develop.

The catalog and skill assessment can be considered as a road map, for those employees who aspire to advance in their careers in the organization. While employees will have a clear idea of the skills they are currently holding, they will also get a thought on the need to develop new skills, in order to move to the next role. Accordingly, the L & D team can create the structure of the new courses so that during their free time on the job, employees can enroll in personalized courses and enhance their skills.

B) Leverage possibilities and expand capabilities via implementing an LXP:

For Training, L&D Developments, LXP has already gained the traction/reputation of being the skilling tool that can offer personalized learning at workplaces with optimal learning experiences. LXP offers and gives the L & D team the flexibility to contextualize content as per the learner’s unique needs.

Modern LXP solutions are powered by AI which offer personalized recommendations based on the employees’ interests and skill set. Email can personally be sent to individual employees thus making personalization happen. Training can be taken up at their convenience.

C) Blend Personalized Learning with Micro Learning for better Training Experiences:

OJT can be levelled up with such a mix match in order to have better training experiences for the employees. Since the bite-sized content hardly fails to capture attention, when the knowledge nugget is blended with personalization, there are extremely high chances it would propel a learner to complete the course.

Micro learning is quick and effective-small chunks of content requires less time to consume and digest. Hence, employees can easily learn and apply it to work whilst they access the personalized micro knowledge nuggets at the time of need.

By making use of flashcards in multiple languages, L&D teams can engage the distributed workforce and encourage them to upskill themselves while working, in their areas of interest.

D) Get Real-Time Feedback:

It is extremely important to find that out by digging deep into learning analytics, to know:

– Which learning modules are getting the highest clicks

– Which courses have a low completion ratio despite enabling personalization learning

Keeping track of such data can help L&D teams to take real-time action to achieve the personalization goals and desired outcomes.

Furthermore, Personalized Learning is incomplete without timely feedback. Whilst employees learn on the job, it is important to evaluate their performance to ensure the learning is converting into the desired outcomes with enhanced learning experiences, by the L&D teams. Based on the performance gap, it is important to provide feedback to address the improvement areas, with the individual employees for better performance.

Feedback always need to be in two ways:

– The L&D shouldn’t only provide feedback but even take feedback from the learner to understand how the employees perceive the learning programs and what’s holding them back from engaging in the sessions, in an interactive and proactive manner to boost their learning abilities via enhancing learning experiences.

– The more information an L&D professional garners, the better s/he can personalize the learning experience on the job and execute optimal performance.

Conclusion:

It is very important to give employees the flexibility to pursue the best path suitable for them, in order for the employees to be successful and also the organization. L&D can achieve this through Personalization.  Furthermore, an LXP can be a definitive helping hand in providing impactful personalized learning experiences. Such a combination could keep up the Frontline workforce up-to-date through micro-learning content merged with AI content recommendations along with an advanced data analytics platform to showcase the outcomes for better training outcomes and training experiences.

For upskilling Your Frontline workforce, mPowerO provides continuous support and is an end-to-end offering to Online Learning Platforms/Solutions, Digital Publishing Solutions, Upskilling/ReSkilling and Skilling training opportunities for medium to large companies.

mPowerO has evolved from being an Online Learning Solution (LMS) to serving as LXP in order to accommodate larger targeted audiences for educational/publishing and skilling requirements of various medium to large organizations/enterprises.

Talk to our expert team members for a deeper understanding and more related information.

Reach out via email at info@mpowero.com or visit us at https://www.mpowero.com/ for more information.

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