NephroPlus is India’s largest dialysis center network. Each NephroPlus center is a one stop shop for all the dialysis needs, for its existing & new customer base.
Problem Statement
The dialysis centers at multiple remote locations required an easy to use, interactive and lighter-app-version enabling high streaming capacity, with uninterrupted & seamless functionality.
Additionally, Nephroplus wanted to streamline their own course content into iShiksha app, to push daily learning/training needs.
Solution Offered
An interactive app with multi-language content to reach wider network of employees, across geographies
Tracking of daily learning + Visibility of learning progress + understanding of concepts via assessments within the app
Customer Delight
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Outcome
Learning/Training has been made mandatory for each individual employee in every quarter, for improved outcomes – all via the app-driven interface.
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Contribution of mPowerO to Problem Statement of Swiggy