Customer Support

Complete Course Details
Topics Covered:
- Importance of Active Listening
- Types of customers and ways to handle them
- Empathy and sympathy
- Telephone etiquettes
- Polite expressions
Number of Lessons: This Course Includes
- 19 HD videos
- 4 powerpoint presentations
- 2 assessments
Language: English
Learning Time: 2 days
Outcome: Required CSR skills for being the customer care executive in any BPO
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