Customer Support

    mpowero-Virtual Classrooms are the New Normal
    Complete Course Details

    Topics Covered:

    1. Importance of Active Listening
    2. Types of customers and ways to handle them
    3. Empathy and sympathy
    4. Telephone etiquettes
    5. Polite expressions

    Number of Lessons: This Course Includes

    • 19 HD videos
    •  4 powerpoint presentations
    • 2 assessments

    Language: English

    Learning Time: 2 days

    Outcome: Required CSR skills for being the customer care executive in any BPO

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    Buy Customer Support Course from mPowerO

    Buy and Learn Customer Support Course from mPowerO

    Buy to Learn Customer Support Course from mPowero

    Learn Customer Support Course from mPowero

    Buy Customer Support Course from mPowerO

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