Upskilling Frontline WorkForce: Role of MicroLearning

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Digital Technological Innovation and acceleration have been augmenting organizations to evolve from “traditional” classroom-based training to technology-enabled corporate training solutions  and hence making a profound impact on the corporate workplace, apart from just transforming K-12 Education.

The ever-changing and rising demands of the modern hybrid workplace are making it challenging for organizations to take-up traditional classroom-based training. Here is where MicroLearning comes into picture and is the need of the hour.

What is MicroLearning?

MicroLearning is an approach which is based on the idea of breaking ‘larger’ learning (/training) components into ‘smaller’ and manageable chunks (pieces or modules) that are easier to understand, grasp and learn.

An average human memory can only hold the information about a maximum of 9 objects (at any given time) before becoming overloaded (according to the research of Cognitive Load Theory). Though, there is no thumb rule on how long a microlearning module should last, it is typically around 5-10 minutes in duration, so that the learner can leverage the concepts and aspects.

To facilitate easier learning, microlearning authoring tools support a wider variety of content formats which might include:

  • a mobile learning app
  • digital flashcards
  • gamification aspects

How does MicroLearning assist to improve Frontline Workforce performance?

1) Facilitate Easy Employee Onboarding:

Learning choices for the modern millenia workforce are evolving and keep changing and hence Content in various digital rich formats in shorter byte-sized formats are more preferable, to create, consume and retain the interest of modern workforce.

MicroLearning assists with shorter chunks of information during new hire onboarding and orientation.

2) Distributed Frontline Workforce Training:

Organizations are evolving in adapting to hybrid work patterns with a remote or distributed workforce. 

MicroLearning platforms for businesses are more suited for a remotely working environment/distributed workforce  which:

  • reduces employee training costs and
  • can personalize the content based on individual employees learning needs

3) Fostering Blended Learning:

MicroLearning assists in complementing the training sessions so that L&D Teams can design a learning/training strategy that inculcates and includes traditional classroom training and remote learning in byte-sized formats, thus improving the engagement of the employees and thus further elevating employees with efficient knowledge retention.

4) Promotes Intensive Training with evolving Product Forms:

It is extremely challenging for companies to invest time and money on their employees to train them with evolving product changes, for improved sales.

MicroLearning Platforms with mobile-first interface through its easy to use, short and interactive methods will assist to deliver enhanced product knowledge to sales workforce via making them efficient and effective, which further improves the engagement.

5) Assisting Technical Training for Employees:

With a byte-sized learning approach, MicroLearning assists in simplifying complex technical learning procedures by simplifying them into simpler modules.

Software simulation models will assist in providing hands-on training through a stepwise demonstration.


MicroLearning Platforms have become imperative for Employee Upskilling/Reskilling needs with increased adoption to hybrid work environments. With the inclusion of gamification elements and evolving technologies, the respective training platforms are fostering employee engagement effectively.

An LXP such as mPowerO, can help you in an end-to-end training development solution, from identifying the right skills to building them while providing an impactful learning experience. For instance, as the distributed workforce do not have time to learn, they need an OJT platform that is mobile-friendly as they are always on-the-go. 

Upskilling Frontline workforce is crucial to get the most out of this valuable resource. By creating a culture of continuous learning through on-the-job training for the frontline staff via m-Learning with LXP tool from mPowerO, a frontline workforce enablement solution, can help train the frontline and take them to the desired next level.

mPowerO platform can assist in managing the complete lifecycle of a frontline, from onboarding to moving them up the career ladder by empowering them with the right skills and knowledge, with an improved performance.

OJT with the right mix of the latest technology via an automated skilling platform creates uninterrupted learning/training and seamlessness in a hybrid work model/environment, thus promoting impactful learning experiences.

An LXP can be a definitive helping hand in providing impactful personalized learning/training experiences in order for the employees to be successful and also the organization. 

An LXP powered by the latest AI could further keep up the Frontline workforce up-to-date through micro-learning content merged with AI content recommendations along with an advanced data analytics platform to showcase the outcomes for better learning/training outcomes and learning/training experiences.

For upskilling Your Frontline workforce, mPowerO provides continuous support and is an end-to-end offering to Online Learning Platforms/Solutions, Digital Publishing Solutions, Upskilling/ReSkilling and Skilling training opportunities for medium to large companies.

mPowerO has evolved from being an Online Learning Solution (LMS) to serving as LXP in order to accommodate larger targeted audiences for educational/publishing and skilling requirements of various medium to large organizations/enterprises.

Talk to our expert team members for a deeper understanding and more related information.

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